All orders are processed in numerical sequence. Unpaid orders are not moved to the processing list until payment is received.
Orders are shipped on Fridays via US Postal Service Priority Mail unless Friday is a holiday which moves the shipping date to the day prior. Orders should be received 3-4 business days from the ship date, but that cannot be guaranteed. We do not offer any expedited services. Once your order is picked up by USPS, you will receive a shipping email with a tracking number.
Shipping rates appearing on your order are estimates only. Shipping charges may increase or decrease to cover the costs of shipping and handling. Risk of loss is the customers. We will add insurance at your cost upon request.
All sales are final. Every item we sell is carefully inspected and photographed before shipping to verify its condition. In the event that there are any problems with the merchandise you receive, please contact us within 5 business days at email@example.com. Please include the order number so that we may correctly locate your information to resolve the issue. If we cannot resolve the issue to the your satisfaction, we will accept a return with a 50% restocking fee as once the item leaves our control, we can no longer be responsible for its condition and it will be restocked as a clearance item. No returns will be accepted without prior written approval. Shipping charges will not be refunded.
Emails to firstname.lastname@example.org should immediately receive an auto-reply stating the email has been received. If you do not receive the auto-reply, something has gone wrong and we did not receive your mail. Please try again or contact us at 907-230-1943. We strive to personally respond to your email within 48 hours. If we do not, it is signal we may not have received your mail.
Our Privacy / Security Policy
We understand your concern with privacy and security and have established a strict policy for your protection. We will never share your personal information and will only use it to notify you of order status or an announcement regarding our website. We use SSL encryption for all secure portions of the website. Our checkout process masks your credit card information. It is visible only to the card processor during the short authorization period.